Data We Gather & Why We Need It
When you register, we collect your mobile number, account credentials and preferred language. During deposits through bKash, Nagad or Rocket, we record transaction identifiers and timestamps to match your wallet transfer to your account balance. We log device type, IP address and browser details each time
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you visit to secure your session and prevent unauthorised access. When you play slots, live tables or place sports bets, we track game history and wager data to calculate payouts and settle disputes. We use cookies to keep you signed in across page refreshes and to
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remember your layout preferences. We may store chat transcripts if you contact support, and we retain withdrawal requests alongside the verification documents you upload. We do not sell your personal data to third parties. We share transaction details with payment processors to clear your bKash, Nagad
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or Rocket deposits, and we may disclose records to regulators or law enforcement if required by local law in eligible regions. Availability of our services depends on the legal framework in your jurisdiction. Data retention periods vary by record type: active account data remains accessible while
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your account is open, financial records are kept for audit and compliance timelines, and inactive accounts may be archived after extended periods of no login. You can request a copy of your data, ask us to correct inaccurate details, or close your account and request deletion
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by contacting our support team. We update this policy when our data practices change; continued use after an update means you accept the revised terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.